Whenever you interact with Portico, we collect data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Your name, address, telephone number, email address.
Your bank account number, sort code, credit/debit card details.
Information about payments made to or received from you and details of services you have purchased from us or involving us as agent.
Your IP address, login details, browser type and version, browser plug-in types, time zone setting, location data about where you might be, operating system and version.
Information we collect is stored in locations that have physical and electronic access control procedures in place, and on our own equipment that we have control over. We have also implemented sophisticated network and software security measures to ensure that your data does not fall into the wrong hands.
Personal data is processed at all of our branch offices, plus our head office in London and our data centres in Berkshire and Cambridgeshire. Occasionally, we may transfer personal data to data processing facilities operated by the third parties identified below.
If you would like to contact our Data Protection Officer about how we handle your personal data, please email firstname.lastname@example.org. If you have a complaint, please tell us first, so we have an opportunity to address your concerns. If we fail to do this, you can address your complaint to the Information Commissioner's Office who is the UK's independent body set up to uphold information rights.
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