This year marks the 10th anniversary of landlord insurance company Just Landlords. In order to celebrate this momentous occasion, the team have been reflecting on the journey of the company so far. Here are a few highlights of Just Landlords’ proudest achievements.
Just Landlords has maintained a 5 Star Defaqto rating for its Landlord Insurance product since 2011. This rating reflects the quality and comprehensiveness of our cover. They’re based on the factors of the product and the cover you receive from them, as opposed to the opinions of others, which we believe to be reassuring to anyone looking for insurance that will provide the protection they need.
Our UK Holiday Home Insurance also holds a 5 Star Defaqto rating. Whether you need to cover just one property or a larger portfolio, our Holiday Home Insurance policy is available. Rent Guarantee Insurance and Unoccupied Home Insurance are also products we have to offer.
Back in 2015, we decided that we wanted to do more for people in the property sector. After putting together our ideas of what the industry is lacking, and how we can help landlords throughout the UK in their aim to be successful property investors, the concept for Landlord News was created. We now have a firmly established sister company, which, we are proud to say, keeps landlords up to date on the latest issues and developments that they need to know about.
From current legislation, to property trends and finance information, we’ve created an online environment that keeps everyone informed. It’s free for anyone to sign up, and each month you will receive a round up of the latest news, as well as access to our useful landlord guides.
Excellent customer service is at the heart of our ethos
We have been on Trustpilot since 2015, and have collected almost 650 reviews, with 93% rating us as Excellent or Great. You can see from these reviews that we have maintained our high level of standards throughout this time. One of the first reviews we received was entitled “Great Products, Great Service” – fast-forward a few years, and you can see that our customers still feel the same, with testimonials ranging from “good company and great customer experience” to “good product at a great price”.
We recently launched the LiveChat feature on our website, providing an extra way for those needing further assistance to contact us. As well as using this instant messaging service, they have the option to call or email.
Throughout the year, we like to attend landlord and property investment events, in order to provide you with the chance to speak with us in person, and obtain the information you need. Often we have free goodie bags prepared, for those who stop by our stand, so we highly advise you keep an eye out for us! Our most recent event was at the Portico NLA London Seminar. You can view more of our upcoming events here.
What distinguishes us from our competitors?
- We provide realistic, competitively priced premiums
- We are extremely flexible in our approach to insurance
- We always try to accommodate any and all of your individual needs and requirements
-We continuously look to add new covers and benefits, in order to improve cover for landlords.
We are always looking for ways to further the work we do for the private rental sector. We focused on the big news earlier this year around the change in Energy Performance Certificate (EPC) regulations for landlords, revealing a massive lack of awareness about the new requirement for let houses to have a minimum EPC rating of E. We are looking to work on other such awareness campaigns in the future.
On top of all our current achievements, we continue to look towards the future, and the opportunities it has in store for our company. We have recently received the news that we have been shortlisted for the Landlord Investment Show (LIS) Award for Best Landlord Insurance Provider, which we are thrilled about, and cannot wait to hear the final result.