Alex has a law degree and runs our Paralegal department.
It’s the job of our team of dedicated paralegals to do the detective work on every tenant that we place. Once our lettings consultants have an offer that meets the landlord’s requirements, the paralegal team swings into action.
“We leave no stone unturned when it comes to making sure we’ve found the best possible tenants for our landlords. We check affordability by comparing payslips with bank statements, and we perform a credit check on every single applicant. If cash cover looks a bit tight, we’ll request a rental guarantor or rental payment in advance.”
And as you might imagine, because we offer a rental guarantee as standard in our concierge lettings package, we take the process of reference checking very seriously indeed.
In addition to making sure our tenants can comfortably afford the rent, Alex’s team is responsible for detecting identity fraud.
Fraudulent applications are thankfully rare, but over the years we’ve caught several applicants red-handed. We’ve seen bogus employment references and forged bank statements. The helpful thing about having an separate department for referencing and legal work, is that we can be entirely objective. We’d much rather decline a tenant application than place the wrong tenant in one of our landlords’ properties.
So if you need a letting agent that can deliver you consistently reliable tenants, then give us a call on 0207 099 4000 and we’ll tell you more about Alex and her team. If you have a specific referencing question for Alex or her team, please call 020 7428 5340.