Tembi has a English Language and Psychology degree and has been with the company for five years. She runs our Renewals department.
Our approach to contract renewals is very proactive. We like to contact landlords and tenants four months before the end of a tenancy, as we believe that gives us a sufficient amount of time to successfully arrange a renewal or re-market the property; securing brand new tenants. This also means that we’re likely to achieve an accurate, market rent with no void periods.
On renewal, we arrange an inspection at the property. During the visit, we highlight maintenance issues that may not have been reported by the tenant. This allows us to check the condition ensuring that a renewal really is in the landlord’s best interest. It also allows smaller maintenance issues to be rectified before they worsen. Our Renewals Coordinators then carry out some market research and provide advice on the best terms to propose on renewal. Once instruction is received, we facilitate the renewal discussions and arrange for contracts to be signed.
“We truly feel that a renewed contract is just as important as an initial tenancy, which is why we put so much effort into the process. We are here to look after your investment and we have your long-term best interests at heart - that’s why we’re committed to securing consistently reliable tenants.”
And as you might imagine, because we offer a rental guarantee as standard in our comprehensive and concierge lettings packages, we take the process of reference checking very seriously indeed.
If you need a letting agent who can deliver consistently reliable tenants, give us a call on 0207 099 4000 and we’ll tell you more about Tembi and her team. If you have a specific renewals question for Tembi or her team, please call 020 7428 5330.