In nearly two centuries, it is fair to say that a great deal has changed. London has changed beyond recognition, legislation changes every few years and digital marketing might well have been incomprehensible to our Victorian forebears.
But what hasn’t changed is that our focus on the long-term best interests of our vendors and landlords. So for example, we have a rigorous tenant screening process that means won’t recommend a tenant unless we are convinced they will look after the property and pay their rent on time.
But it is important to treat tenants fairly too, not just because that is ethical, but also because it makes good business sense. Over time tenants become purchasers, purchasers become vendors, and vendors become landlords.
We’re very proud that our oldest landlord is over 100 years old and has been a client for decades.